ASUSMC
10-19-07, 03:07 PM
So I had bought at one point a supposedly low mile used 4.6 to go in my car after I blew up the stock one until I could afford to go built. I bought it from All Arizona Ford for $1700. It was only supposed to have 30k miles on it. I paid my money, picked up the motor, and decided it would be a good idea to go through it before I installed it in my car.
First thing I noticed while on the engine stand was a Ford Rebuild tag on the block. Ok, whatever at least it was done by Ford. Pulled the Valve covers off and it became obvious that I was not getting what I paid for. Cams showed obvious high mileage wear and tear. Whatever at least everything still looked good just used. Next I decided to drop the pan and look inside. Keep in mind the pan was badly dented but I figured I was gonna use my own anyway so no big deal. Pulled the pan off and there was metal shavings everywhere. Very large metal shavings. The oil pickup tube was completely closed off due to the crushed pan and what wasn't crushed was clogged with the gigantic metal shavings. I immediately called All Arizona and he said he would be out the next day to pick the motor up and replace it until I was satisfied.
Well the day that he came and picked it up was also the same day I traded my car in for the Lightning. I informed Verne (the manager) of this as I wasn't there when he picked up the motor I was buying the truck. I called him on my way home from the dealership and explained to him that I had no need for the motor anymore seeing as I now have the truck. He said ok no problem. So one month later I had not received my money back on the card so I called AAF and asked why it hadn't been refunded. He said they do not EVER refund their customers they only replace the broken parts or offer store credit. This is completely useless to me which I explained and he immediately said well thats all we offer so I guess your stuck.
I immediately called the credit card company and started the dispute process. It is now 3 months since I bought the motor (Wells Fargo has refunded money to me) and he is continuing to fight and JUST NOW says he has a replacement motor for me. I again explained that I don't need it and offered to pay $200 for the trouble of pulling the motor out whatever. He still refuses to refund the money to the bank. What kind of Shady ass business is this guy trying to run. REFUND YOUR CUSTOMERS MONEY IF THEY DON'T HAVE ANY MERCHANDISE OR USE FOR THE MERCHANDISE!!!!!!! Its really not that hard.
First thing I noticed while on the engine stand was a Ford Rebuild tag on the block. Ok, whatever at least it was done by Ford. Pulled the Valve covers off and it became obvious that I was not getting what I paid for. Cams showed obvious high mileage wear and tear. Whatever at least everything still looked good just used. Next I decided to drop the pan and look inside. Keep in mind the pan was badly dented but I figured I was gonna use my own anyway so no big deal. Pulled the pan off and there was metal shavings everywhere. Very large metal shavings. The oil pickup tube was completely closed off due to the crushed pan and what wasn't crushed was clogged with the gigantic metal shavings. I immediately called All Arizona and he said he would be out the next day to pick the motor up and replace it until I was satisfied.
Well the day that he came and picked it up was also the same day I traded my car in for the Lightning. I informed Verne (the manager) of this as I wasn't there when he picked up the motor I was buying the truck. I called him on my way home from the dealership and explained to him that I had no need for the motor anymore seeing as I now have the truck. He said ok no problem. So one month later I had not received my money back on the card so I called AAF and asked why it hadn't been refunded. He said they do not EVER refund their customers they only replace the broken parts or offer store credit. This is completely useless to me which I explained and he immediately said well thats all we offer so I guess your stuck.
I immediately called the credit card company and started the dispute process. It is now 3 months since I bought the motor (Wells Fargo has refunded money to me) and he is continuing to fight and JUST NOW says he has a replacement motor for me. I again explained that I don't need it and offered to pay $200 for the trouble of pulling the motor out whatever. He still refuses to refund the money to the bank. What kind of Shady ass business is this guy trying to run. REFUND YOUR CUSTOMERS MONEY IF THEY DON'T HAVE ANY MERCHANDISE OR USE FOR THE MERCHANDISE!!!!!!! Its really not that hard.